At Barry's Leather Co., customer satisfaction is important to us.
Returns
If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order.
Items must be unused, in their original condition and returned with all original packaging.
Custom-made or personalised products cannot be returned unless they are faulty or damaged.
Damaged or Incorrect Orders
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery. Include your order number and photographs of the item so we can assist you as quickly as possible.
Refunds
Once your returned item has been inspected and approved, your refund will be processed to your original payment method.
Please allow up to 5 business days for the refund to reflect, depending on your bank.
Return Shipping
Unless the item is faulty or supplied incorrectly, return shipping costs are the responsibility of the customer.
Contact
If you need assistance with a return or refund, please contact Barry's Leather Co. and we will gladly assist you.